Last Updated: [27.03.2025]

Welcome to Box Services. By using our website and services, you agree to the following terms and conditions. Please read them carefully.

1. Services

• We provide professional cleaning services for commercial spaces, offices, strata buildings, medical centers, and more.

• All services are subject to availability and scheduling confirmation.

2. Booking & Payments

• Bookings must be made in advance through our website, phone, or email.

• Payments must be made according to the agreed-upon rates and payment methods.

• We reserve the right to request deposits for certain services.

3. Cancellations & Refunds

• Clients must notify us at least 24 hours in advance for cancellations or rescheduling.

• Cancellations within less than 24 hours may result in a cancellation fee.

• Refunds are issued only for cancellations made within the specified time frame.

4. Liability & Damages

• We take great care in our cleaning services; however, we are not liable for pre-existing damages.

• Any claims for damages must be reported within 24 hours after service completion.

5. Client Responsibilities

• Clients must provide access to the property at the agreed-upon time.

• Valuables and fragile items should be secured before the service.

6. Privacy & Confidentiality

• We respect your privacy and do not share personal information with third parties.

• Our privacy policy outlines how we collect, use, and protect your data.

7. Changes to Terms

• We reserve the right to update these terms at any time. Continued use of our services constitutes agreement to any modifications.

For any questions, please contact us at info@boxservices.com.au.